Privacy Policy

Information we collect

When you register and play at Zoome Casino we may record identity and contact details, payment records, gameplay history, and messages exchanged with our support staff.

Our systems also log technical details such as device type, browser version, IP address, and session timestamps to keep the platform stable and secure.

Documents supplied for identity or age verification are handled with restricted access and stored only for as long as licensing and anti-fraud duties require.

How your information is used

We process data to open and maintain your account, settle transactions, resolve support tickets, and meet obligations owed to the Tobique Gaming Commission.

Behavioural and risk signals help us detect fraud, prevent underage access, and flag patterns that may point to gambling harm.

Promotional emails and offers are entirely optional; you may switch them off at any time from your notification preferences without affecting your ability to play.

Sharing with third parties

Zoome Casino shares information only with vetted service providers — payment processors, verification partners, and hosting suppliers — under contracts that limit their use of it.

We may disclose data to regulators, auditors, or law enforcement where a valid legal request applies, and we never sell your personal information for advertising.

Your control over data

Subject to Australian privacy law, you may ask to view, correct, export, or erase the information we hold, and we will confirm your identity before acting on any request.

Where deletion would conflict with record-keeping duties tied to our licence, we will retain the minimum necessary and remove the rest once the obligation lapses.